What is the Moneta Markets Cashback Program, and how does it work?
● The Moneta Markets Cashback Program is a loyalty program, whereby clients deposit a minimum of $500 to receive a 50% bonus credit amount. These Bonus Credits are then converted into withdrawable/tradable cash based on trading activity on FX, Gold, and Oil products.
How can I sign up for the Cashback Promotion?
● Moneta Markets’ clients with an eligible trading account will have to “apply” for their first Bonus Credit amount from within the Moneta Markets Client Portal. Simply click “Apply For Bonus” in the Bonus Wallet on the homepage of the Client Portal, click the “Apply” button in the table titled “Your Current & Historical Earnings”, then agree to the terms and conditions. Subsequent Bonus Credits earned on eligible deposits will automatically be applied.
What are Bonus Credits?
● Bonus Credits are earned on eligible deposits of $500 or more, at a rate of 50% per eligible deposit. Bonus Credits are held in your Bonus Wallet, and are converted to real Cashback based on your trading activity on all FX, Gold, and Oil products.
What is the Cashback?
● Your Cashback is the cash amount earned based on the conversion of Bonus Credits as a result of your trading activity. Your Cashback amount is able to be transferred to your trading account and used as real cash.
How do I check my Bonus and Cashback balances?
● You can view your balances from the home screen of your Client Portal, where your Bonus Wallet and Cashback Wallet are shown. For a breakdown of your Cashback Wallet, simply click “Promotions” - “Cashback”, or “Redeem Cashback” from the “Cashback Wallet” in your Client Portal home page, where you can view your total Cashback, Cashback redeemable, and current month’s Cashback amounts.
Can my Bonus Credits expire?
● No, bonus credits do not expire. When you opt-in to the Cashback Bonus, all deposits & withdrawals will be calculated from the previous 30 days to calculate your available bonus.
● Any subsequent Bonus Credits earned on future deposits are applied automatically and do not expire. You are able to view the status of your Current and Historical Bonus Earnings in the table titled “Your Current & Historical Earnings”, which will display either “Apply”, “Credited”, “Ineligible”, or “Deducted”.
Can my Cashback Balance expire?
● Cashback Bonus amounts earned will not expire and are yours to transfer to your trading account for live trading, or to withdraw at the beginning of every month.
What are the benefits?
● We value having you as a client and want to thank you for trading with Moneta Markets. As such, you will receive a reward by way of Bonus Credits on all eligible deposits. Then, as you continue to trade with us, your Credits are converted to real Cash, as a way of saying thank you for your continued loyalty.
How many Bonus Credits can I earn?
● When you deposit $500 or more, you will receive 50% of that amount in Bonus Credits. Then, for every subsequent eligible deposit you will continue to accrue Bonus Credits.
How much Cashback can I earn?
● The amount of Cashback you can earn is dependent on your account type, and the products you like to trade. You can maximize your earnings by trading FX, Oil, and Gold on a Moneta Markets Direct STP Account.
● Your Bonus Credits are converted to Cash at the below rate:
Direct STP and Prime ECN rebate table
Direct STP |
Prime ECN |
$2 per FX, Oil, Gold lot traded |
$.50 per FX, Oil, Gold lot traded |
When can I withdraw my Cashback Bonus?
● You are able to transfer the balance shown as your “Available Cashback” to your trading account at any time. While the Cashback earned in the current month is available for transfer to your trading account at the beginning of the next month.
How do I transfer my available Cashback to my trading account?
● All you need to do is click “Redeem Cashback” in your Cashback Wallet, select the trading account and Cashback amount that you would like to transfer and click “Redeem Cashback” again.
How often is my Cashback calculated?
● The Cashback earned by your trading activity on all FX, Gold, and Oil products is calculated at GMT+2 daily, and will appear in your Cashback Wallet.
Can I earn Cashback on all products?
● The Cashback Bonus can be earned on all FX, Gold, and Oil products on both Direct STP and Prime ECN accounts as per the table below.
Direct STP and Prime ECN rebate table
Direct STP |
Prime ECN |
$2 per FX, Oil, Gold lot traded |
$.50 per FX, Oil, Gold lot traded |
How can I withdraw my Cashback Bonus?
● Withdrawing your available Cashback Bonus is simple. All you need to do is click “Redeem Cashback” in your Cashback Wallet, select the trading account and Cashback amount that you would like to transfer and click “Redeem Cashback” again. Once the funds are transferred to your trading account you can then either use it to trade or submit a withdrawal request for processing.
Will withdrawals affect my Bonus Credits?
● Credits held in your Bonus Wallet will be deducted pro-rata if you withdraw funds. For example, if your Bonus Wallet holds 500 credits, and you choose to withdraw $250 from your trading account, then 250 Bonus Credits will also be deducted. Note, that your Bonus Credits will never fall into a negative balance, regardless of how much funds you choose to withdraw.
Will withdrawals affect my Cashback Bonus?
● No. Your Cashback Bonus is yours and will remain unaffected by any withdrawals you make.
Is there a minimum trade duration to convert my Bonus into Cashback?
● Any FX, Gold, or Oil trade must be held for a minimum of 10 minutes in order for your Bonus to be converted to Cashback.
How can I increase my Bonus Credits?
● Your Bonus Credits accrue every time you make an eligible deposit. For each deposit of $500 or more, you will receive 50% of that amount in Bonus Credits.
How do I maximise my monthly Cashback?
● To maximise the amount of Cashback you can earn relies on two factors; your account type, and your trading activity on FX, Gold, and Oil products, with Direct STP accounts converting to Cashback at a higher rate than Prime ECN accounts. Simply ensure you have a sufficient amount of credits in your Bonus Wallet, and trade FX, Gold, and Oil on a Direct STP account to maximise your Cashback. And, the more trades you make and the higher the volume you trade, the faster your Bonus Credits will convert to Cashback.
Do I earn the same Cashback amount on Direct STP and Prime ECN accounts?
● The Cashback amount earned on FX, Gold, and Oil differs between account types.
Direct STP and Prime ECN rebate table
Direct STP |
Prime ECN |
$2 per FX, Oil, Gold lot traded |
$.50 per FX, Oil, Gold lot traded |
Do I earn Cashback on Ultra ECN or Cent accounts?
● Unfortunately, Ultra ECN or Cent accounts do not accrue any Cashback from trading FX, Gold, or Oil. You must be trading either Direct Direct STP or Prime Prime ECN accounts.
What are the bonus statuses and what do they mean?
● Apply: The first time you make an eligible deposit, you are required to click “Apply” for your bonus to be credited. All subsequent deposits will be credited automatically.
● Credited: The bonus has been credited and will appear in your Bonus Wallet
● Ineligible: The bonus didn’t meet the minimum $500 requirement
● Deducted: The bonus has been deducted as a result of withdrawing funds from your trading account.
How do I opt out of the Cashback Program?
● If you decide you no longer want to be a part of the program, please send your request to opt-out at [email protected]